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How 0lx toto Handles Your Personal Data

At 0lx toto, your personal data — from your account registration details to the payment method you choose, whether that is DANA, OVO, GoPay, or QRIS — is…

No data sold to third partiesDANA, OVO, GoPay & QRIS payment data securedAccount data deletion on requestEncrypted data storageIndonesia-specific privacy handling
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0lx toto How 0lx toto Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Our privacy support team is available around the clock — 24 hours a day, seven days a week — so that you can ask questions, request data access, or submit a deletion request without waiting. Whether you are in Surabaya or anywhere across Indonesia, you can reach us through live chat, email, or our dedicated privacy request form inside your account dashboard. We aim to acknowledge every request within 24 hours and resolve it within seven business days.

Team online

Live Chat

Start a conversation directly from your account dashboard. Our privacy team is staffed 24 hours a day and will acknowledge your data query within one hour during peak times.

Email Support

Send your data access or deletion request to our privacy email address. We aim to respond with a confirmation within 24 hours and a resolution within seven business days.

In-Account Privacy Form

Log into your 0lx toto account, navigate to Settings, then Privacy, and submit your request form directly. This is the fastest path for data export or account closure requests.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We have built our data practices around six concrete commitments that cover every stage of how your information moves through our systems — from the moment you link a payment method to…

Payment Data Encryption

Every DANA, OVO, GoPay, and QRIS transaction you initiate is encrypted in transit using TLS 1.3. We never store your full wallet credentials on our servers — only a tokenised reference used to match your deposit.

Cookie Policy

We use strictly necessary cookies to keep your session active and analytical cookies — which you can switch off in your browser — to understand how pages are used. No cookies are shared with advertising networks without your explicit consent.

Account Security Steps

Two-factor authentication is available for every account. We recommend activating it via Settings > Security in your dashboard. Any unrecognised login attempt triggers an automatic email alert to your registered address.

Data Retention Schedule

Active account data is retained while your account is open. If you close your account, we retain transaction records for the period required under Indonesian financial regulation, then delete all remaining personal data permanently.

Third-Party Sharing Limits

We share your data only with payment processors — DANA, OVO, GoPay, QRIS — and identity verification partners strictly necessary to operate your account. We do not sell, rent, or trade your personal information to marketers.

Your Right to Erasure

You can request full deletion of your personal data by submitting a request through the in-account Privacy Form or by emailing our support team. We will confirm deletion within seven business days, subject to legal retention obligations.

Frequently Asked Privacy Questions

Below are the questions we receive most often from account holders in Indonesia about how their personal data is handled at 0lx toto. If your question is not covered here, reach our privacy team via live chat or the in-account form at any time of day.

We collect your name, email address, and the payment identifier you register — such as your DANA wallet ID or OVO number. We also log your device type and session timestamps to protect your account from unauthorised access.

No. Your DANA and GoPay transaction records are shared only with the respective payment processors needed to complete each transfer. No other third party has access to your payment history held on our platform.

Log into your account, go to Settings, then Privacy, and submit a data export request. We will prepare a full copy of your stored personal data and deliver it to your registered email address within seven business days.

Yes. Submit a deletion request through the in-account Privacy Form or via our support email. We will delete all personal data within seven business days, except records we are legally required to retain under Indonesian financial regulation.

We use session cookies that are strictly necessary to keep you logged in, and optional analytical cookies. You can disable analytical cookies at any time through your browser settings without affecting your ability to use your account.

Contact our support team immediately via live chat, available 24 hours a day. We will investigate, secure your account, and notify you of findings within 48 hours. We recommend also changing your password and enabling two-factor authentication right away.

Yes. Some data rights and request timelines depend on local law in Indonesia. We apply Indonesian data protection requirements to all accounts registered in this region, and our privacy team can clarify how specific rules apply to your situation.

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